Denise Ranay Massage Therapy
providing excellent service in onsite theraputic and medical massage
Hours and Scheduling
Please call for scheduling availability.  Thank you.
Monday - Friday 10am-1pm are typical hours of availability.  Day of the week depends on your Hampton Roads city of residence.  Other hours and days may be available depending on other clients needs.  It is always best to call Denise and discuss your specific needs with her.   Summer hours will be slightly restricted.

Cancelation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the full amount for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
 
Unpaid fees for late cancels/no shows may incur legal action.

Sexual Misconduct is never acceptable.  Anyone who is behaving in a manner that is inappropriate or unacceptable will have their session terminated at once.  This can include and is not limited to conversation, innuendos, touching. etc.
 

We look forward to helping you reach your health goals.
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